Policies & service information

Privacy & customer information

AKIS Solutions uses the account information you provide when signing in, your business details, requirements and branding to process your request and provide your system. Payment, invoice, subscription and activation records support account management and service delivery.

Connected business systems also store the business records entered by authorised users. Only submit information you are authorised to use, and give staff access appropriate to their responsibilities.

Google sign-in verifies your identity. AKIS Solutions does not ask for your Google password. Our service uses Google/Firebase hosting and authentication alongside our application infrastructure.

For questions about your information, or requests to access, correct or delete it, contact sales@akis-solutions.com. We will verify your identity and review the request, including any records needed for ongoing services or accounting obligations.

Requests, delivery & use

Hardware Store is the available template. A submitted request is reviewed by our team; it is not an automatic promise of delivery or activation. Your confirmed order defines the features, supported devices, online or offline operation, delivery and support arrangements.

Keep your account secure and review staff permissions. Do not use the service to access another business’s records without authorisation.

Offline operation does not make remote administration instant. A disconnected device must reconnect to receive updates or remote changes. Keep appropriate backups of your business data.

Payments, subscriptions & cancellations

Your quote or confirmed order identifies setup charges, recurring charges, currency and due dates. Recorded partial payments do not remove the remaining balance. Activation and continued service follow the arrangements confirmed for your account.

Contact our team to request cancellation, a subscription change or a refund review. Any applicable cancellation or refund terms must be confirmed with your order. This page does not promise automatic refunds or replace your agreed terms.

Contact our team

For sales, service questions and account requests: sales@akis-solutions.com.

Include your business name and request or invoice reference where available. Do not email passwords or payment card details.